se7win Platform Privacy Notice

This page describes what we collect when you use se7win and how we keep that data protected. Our privacy practices apply to all account holders, whether they access our platform from Jakarta, Surabaya, Bandung, Medan, or other supported regions. We handle your personal information—name, email, phone, identity documents, and payment details—under strict encryption and access controls.

We are committed to transparency. This notice sets out what data we gather, why we gather it, who may access it, and your rights regarding that information. Our services are available only where local law permits; users are responsible for verifying compliance with their own jurisdiction's law.

What data we collect at se7win

When you create an account on se7win, we collect your email address, phone number, and a password you choose. During signup, we also ask for your full name and date of birth to verify age-of-majority requirements. If you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we log your transaction reference, amount, and timestamp—but never store your banking credentials or card details directly. Payment processing is handled by our licensed partners, not by se7win's own servers.

For account security and regulatory compliance, we require identity verification documents—passport, driver's license, or national ID. We store scanned copies encrypted on our servers. We also collect your IP address and device fingerprint during each login, used to detect unauthorised access attempts.

When you use se7win's platform, we log your gameplay session data: which games you played, bet amounts, game outcomes, and session duration. This data helps us detect technical issues, fraud, and to fulfil our obligation to maintain audit trails for regulatory oversight. We also use cookies and similar tracking technologies to remember your preferences and to measure how you navigate our site.

How we use your data and who may access it

We use your personal data to operate your account on se7win—to process deposits, verify withdrawals, prevent fraud, and respond to your support requests. We also use it to comply with anti-money-laundering regulations and to generate gameplay reports for our internal audit team. Your email is used for account notifications; your phone may be used for two-factor authentication if you enable it.

Our servers are located outside Indonesia and may be accessed by our engineering and support teams based in multiple jurisdictions. We do not sell your personal data to third parties. However, we may share limited information with our payment processors (DANA, e-wallet, mobile banking, local payment, etc.) to complete transactions, and with law enforcement if legally required. We may also disclose non-personal statistics (e.g. "10,000 active accounts on se7win") for marketing purposes, but never identifiable individual data.

Cookies and tracking

We at se7win use session cookies to keep you logged in and to remember your language preference. We also use analytics cookies to measure traffic and user behaviour—these are non-personal and help us improve our site performance. Third-party cookies (e.g. from advertising networks) are not placed by se7win itself, but you may encounter them if you click external links.

Your rights under our privacy policy

You have the right to request a copy of your personal data held on se7win. You may also request correction of inaccurate information or deletion of data no longer necessary for our operations—though we may retain some information for legal or regulatory reasons. To exercise these rights, contact our support team with your account details and a specific request. We aim to respond within 14 calendar days, though complex requests may take longer.

You may withdraw consent to receive marketing emails at any time by clicking the unsubscribe link in our messages. You may also change your notification settings in your account preferences on se7win. However, you cannot opt out of essential operational communications, such as withdrawal confirmations or fraud alerts.

Data retention and account closure

We retain your account data for as long as your account remains active on se7win. If you close your account, we anonymise or delete most personal information within 30 days, except records we are legally required to keep (e.g. for anti-money-laundering compliance). Deleted account data cannot be recovered.

Our commitment is to handle your information with the same security standards applied to Liga 1 betting records, Champions League player statistics, and live-dealer studio footage—all encrypted and access-restricted. We regularly review our security practices and update this notice as needed. If you have questions about how we at se7win use your data, contact our privacy team at support.